Privacy Policy

Information We Collect

Discovery Cleaning Services may collect information you voluntarily provide when you request a quote, call us, submit a form, opt in to text messages, or otherwise contact us. This may include your name, phone number, email address, service address, requested service details, scheduling preferences, SMS opt-in status, and records of communications with us.

How We Use Information

We use submitted information to respond to inquiries, prepare quotes, schedule cleaning services, provide customer support, improve our services, and communicate with you about requested work. If you opt in to receive text messages, we may use your phone number to send appointment reminders, quote follow-ups, service updates, customer support messages, and other messages related to Discovery Cleaning Services.

Text Messaging Privacy

Your mobile information will not be sold or shared with third parties for promotional or marketing purposes. Mobile opt-in data and text messaging consent are not shared with third parties or affiliates for marketing or promotional purposes.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, except as needed to provide the messaging services you requested.

We may share your personal information, including SMS opt-in or consent status, with service providers who help us deliver text messages, such as messaging platforms, phone carriers, and technology vendors. These providers may use the information only to help us provide the messaging service and not for their own marketing purposes.

Website and Form Providers

Our website may use third-party tools, including embedded form services, hosting providers, analytics, or communication platforms. These providers may process information needed to operate the website and deliver requested services.

Sharing Information

We do not sell your personal information. We may share information with service providers who help us operate the business, comply with legal requirements, protect our rights, or complete services you requested. We do not share mobile information or SMS consent with third parties or affiliates for marketing or promotional purposes.

Data Security

We use reasonable safeguards to protect information, but no website, form, email, or internet transmission can be guaranteed completely secure.

Your Choices

You may contact us to request updates or corrections to information you have provided. You may also ask us to stop non-essential communications. For text messages, you may reply STOP to opt out or HELP for help.

Contact

For privacy questions, contact Discovery Cleaning Services at (702) 500-1945.